Privacy Policy

Last Updated: 16 May 2026

Pharma Garden operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience ("Services"). Pharma Garden is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and sharing of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymized data or information that cannot reasonably be linked to you. Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact information such as your name, billing address, shipping address, phone number, and email address.
  • Financial information such as credit/debit card details, payment account details, transaction information, and payment confirmations.
  • Account information such as your username, password, security questions, preferences, and settings.
  • Transaction information such as items you add to cart or wishlist, purchase, return, exchange, or cancel, and your purchase history.
  • Communications with us such as information you provide when contacting customer support.
  • Device information such as your device, browser, network connection, IP address, and other identifiers.
  • Usage information such as how you interact with and navigate the Services.

Sources of Personal Information

  • Directly from you when you create an account, use the Services, or contact us.
  • Automatically through the Services via cookies and similar technologies.
  • From service providers acting on our behalf.
  • From business partners or other third parties.

How We Use Your Personal Information

  • Providing, personalizing, and improving services. We use your information to process payments, fulfill orders, manage your account, provide customer support, arrange shipping, handle returns and exchanges, and personalize your shopping experience.
  • Marketing and advertising. We may use your information to send promotional communications and show personalized ads based on your activity.
  • Security and fraud prevention. We use your information to detect and prevent fraud and secure your account and transactions.
  • Communication. We use your information to provide customer support and communicate with you regarding your orders.
  • Legal reasons. We may use your information to comply with legal obligations and enforce our policies.

How We Share Personal Information

  • With service providers (e.g., payment processors, shipping providers, IT services, analytics, customer support).
  • With marketing and advertising partners.
  • When you direct or consent to sharing.
  • Within corporate groups or affiliates.
  • In connection with business transactions, legal obligations, or protection of rights.

Relationship with Shopify

The Services are hosted by Shopify. Your personal information may be processed by Shopify and transferred to third parties. Shopify may use certain data to provide and improve its services. For more information, please refer to Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal data from minors.

Security and Retention

No security system is perfect, and we cannot guarantee absolute security. We retain personal data only as long as necessary for legal, operational, and business purposes.

Your Rights and Choices

  • Access to your personal data
  • Deletion of your personal data
  • Correction of inaccurate data
  • Data portability where applicable
  • Marketing opt-out from promotional communications

Complaints

If you have complaints regarding how your data is processed, you may contact us or your local data protection authority.

International Transfers

Your data may be transferred outside your country of residence and processed internationally, using appropriate safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and update the “Last Updated” date accordingly.

Contact

If you have any questions, you can contact us at atesfunda2014@gmail.com or contact@pharmagardenlife.com or via our address in Istanbul, Türkiye.